Start with the decision that could go wrong
A closed cafe costs less than a missed medical appointment or a long airport transfer. Match the amount of checking to the cost of being wrong. For a casual stop, a recent official post and a matching map address may be enough. For a deposit, treatment, visa appointment, or cross-country journey, make direct contact.
Write down the exact branch name. Chains, clinics, hotels, and entertainment venues can have similar names in different districts, and a correct phone number for the wrong branch is still bad information.
Use a simple evidence ladder
First-party evidence is the business's own website, booking system, verified social profile, or a reply from a channel the business controls. Independent evidence includes recent map edits, dated visitor reports, and a current directory record. Neither is perfect alone: official pages can be neglected, while crowd reports can confuse branches.
- Check that the place name, district, and branch all match.
- Look for a recent date attached to any hours or service claim.
- Confirm that the phone or messaging account belongs to that branch before sharing personal details.
- For a time-sensitive visit, ask for a written confirmation and save it.
Know what a directory can and cannot prove
A directory can show where a fact came from, when it was checked, and whether community reports agree. It cannot guarantee that a venue will remain open, that every service is available, or that an owner has not changed a detail since publication.
On Thailand Directory, a recheck label is a prompt to confirm—not a verdict about the business. Use the correction link when you find a material mismatch so an editor can review evidence instead of silently overwriting the record.
Save before deciding
Decision checklist
- Exact branch and district match
- Recent first-party sign of activity
- Address agrees across two sources
- Direct confirmation for costly or time-sensitive plans
- Screenshot or reference saved when money is involved
Direct answers
Common questions
- Are map opening hours enough?
- They are a useful signal, but not a guarantee. Confirm directly when a closure would cause a missed appointment, lost deposit, or long detour.
- Does a recent review prove a business is open?
- No. Reviews can be posted late or attached to the wrong branch. Use them as supporting evidence, then check a first-party channel.
- What should I report to the directory?
- Report checkable changes such as a closure, moved address, changed phone number, renamed branch, or website mismatch. Include a dated source when possible.